Frequently Asked Questions

We cover Ossett, Wakefield, Leeds, Bradford, Huddersfield, Halifax, Dewsbury, York, Harrogate, Sheffield, Manchester and surrounding areas within 50 miles of Ossett, West Yorkshire. If you're unsure whether we cover your area, just ask — we're flexible.

Yes, all quotes are completely free and come with no obligation. You can request a quote by phone, email, WhatsApp or through our online contact form. We'll discuss your project, provide an honest assessment, and give you a clear, itemised quote.

Yes, True Trowel carries full public liability insurance for complete peace of mind on every project we undertake. We're also Checkatrade verified, which means our work has been independently assessed and approved.

It depends on the scope of work. A bathroom retiling typically takes 2-3 days, a full room plastering takes 1-2 days, and a media wall installation takes 3-5 days. We'll give you an accurate timeline with your free quote, and we always stick to the schedule we agree.

Yes, we can supply all materials including tiles, plaster, timber, insulation boards and fixings. Alternatively, if you've already purchased your own materials, we're happy to work with what you have. We'll advise on what's needed during the quoting process.

We fit all types of tiles including ceramic, porcelain, natural stone, metro bricks and large-format tiles. We tile bathrooms, kitchens, hallways, wet rooms and conservatories. Whether it's a full floor-to-ceiling job or a small splashback, we approach every project with the same care and precision.

The cost of bathroom tiling depends on the size of the area, the type of tiles, and whether it's walls, floors or both. We provide free, no-obligation quotes tailored to your specific project. Contact us for an accurate price — there's no pressure and no hidden costs.

Yes, we handle the full process from start to finish — removing old tiles, preparing the surface, and fitting the new ones. We'll also dispose of all waste and leave your home clean and tidy at the end of each day.

Skimming is a thin coat of plaster applied over existing plaster or plasterboard to create a smooth, paint-ready finish. Full plastering involves applying a base coat (bonding or browning) followed by a skim coat, typically needed when walls are in poor condition or have been stripped back to bare brick.

Yes, we provide external rendering services across Yorkshire. This includes traditional sand and cement render, as well as modern silicone and monocouche finishes. External rendering protects your property from the elements and can dramatically improve its appearance.

A media wall is a built-in feature wall that typically houses a TV, fireplace, shelving and LED lighting. It's a permanent, bespoke installation that becomes the centrepiece of your living room. We design and build each one from scratch to fit your space and style perfectly.

A standard media wall installation takes 3-5 days depending on the complexity. This includes building the framework, running electrics, plastering, and decorating. We'll agree a timeline before starting and keep you updated throughout.

The cost depends on the size of your property and the type of insulation needed. Internal wall insulation and loft insulation are among the most cost-effective options and typically pay for themselves within a few years through lower energy bills. We offer free surveys and quotes — get in touch for an accurate price.

Internal wall insulation does reduce room size slightly — typically by 50-100mm per wall. However, modern high-performance insulation boards are thinner than older materials, and the benefit of a warmer, more energy-efficient home far outweighs the minimal space loss.

We use essential cookies that are necessary for the website to function (such as remembering your cookie preferences). We also use analytics cookies (such as Google Analytics) to understand how visitors use our site so we can improve it. Analytics cookies are only activated if you choose to accept them.

Any personal information you provide through our contact form (name, email, phone number, project details) is used solely to respond to your enquiry and provide a quote. We do not share your data with third parties for marketing purposes. We comply with the UK GDPR and the Data Protection Act 2018. You can request deletion of your data at any time by contacting us at info@truetrowel.co.uk.

You can withdraw your consent at any time by clearing the cookies in your browser settings. The next time you visit our website, the cookie banner will appear again and you can choose "Essential Only" to opt out of analytics cookies.